Monday, November 12, 2007

What do users want?

In 2006, Arizona State University hosted a student focus group discussion to investigate how students use the library. The students came from several different disciplines and were in different stages of their academic careers.


In a nutshell


The students who participated in the focus group reported that they:

  • regularly communicate via text messaging and instant messaging
  • use wireless technology
  • prefer laptops to desktops
  • listen to podcasts
  • read blogs
  • use social networking sites daily



Wishlist

  • put the microfilm collection online
  • comfy chairs
  • ability to have materials sent to you
  • audio coursebooks downloadable to ipods
  • blogs to introduce new services and new resources
  • entire video collection in downloadable format
  • good selection of popular works
  • librarians who circulate and ask patrons if they need help


This is all good data, but...


We can extrapolate a bit, but this data is a couple years out of date, and it does not necessarily reflect the needs of the UCSC student population.